Effective Date: 20 November 2024
At Travetel Or Tambo Airport, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, contact details (phone number, email address), payment information, and identification details during booking or check-in.
- Booking Details: Dates of stay, room preferences, and any special requests.
- Technical Information: IP addresses, browser type, and usage data collected through our website or Wi-Fi services.
- Feedback and Communications: Information provided through reviews, surveys, or customer support.
2. How We Use Your Information
We use your information for the following purposes:
- To process bookings and manage your stay.
- To improve our services and tailor your experience.
- To comply with legal and regulatory requirements.
- To send promotional materials and updates (with your consent).
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it in the following cases:
- With third-party service providers (e.g., payment processors) necessary for fulfilling your booking.
- With legal authorities if required by law or to protect our rights and property.
4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encrypted storage and secure data transmission practices.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Cookies help us analyze traffic and understand user preferences. You can adjust your browser settings to decline cookies if you prefer.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt out of receiving marketing communications.
- Request details about how your information is used.
To exercise these rights, please contact us at [Insert Contact Email/Phone].
7. Retention of Information
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
- Email: info@travetel.co.za
- Phone: 083 652 4364
- Address: 4 Dufftown Way, Aston Manor, Kempton Park 1630