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Effective Date: 20 November 2024

Welcome to Travetel Or Tambo Airport! By using our website, booking accommodations, or utilizing our services, you agree to abide by the following Terms and Conditions of Use. Please read them carefully.

1. General Information

  • These Terms and Conditions govern your use of Travetel Or Tambo Airport’s services and facilities.
  • The terms “we,” “our,” or “us” refer to Travetel Or Tambo Airport, and “you” or “guest” refers to any user of our services.

2. Booking Policy

  • All bookings are subject to availability.
  • A valid payment method is required to confirm your reservation.
  • Guests must provide accurate personal information when making a booking.

3. Check-In and Check-Out

  • Check-in: From 2:00 PM
  • Check-out: By 10:00 AM
  • Early check-in or late check-out may be arranged subject to availability and additional charges.

4. Cancellations and Refunds

  • Cancellation policies vary depending on the booking type. Guests are encouraged to review their booking confirmation for specific details.
  • Refunds, if applicable, will be processed according to the cancellation policy.

5. Guest Conduct

  • Guests are expected to behave respectfully toward staff, other guests, and property facilities.
  • Any damage caused by guests will result in additional charges for repairs or replacements.
  • Smoking is only permitted in designated areas.

6. Payment Terms

  • All payments must be settled in full before or upon arrival unless otherwise agreed.
  • We accept major credit cards, debit cards, and other approved payment methods.

7. Facility Use

  • Guests are granted access to our amenities, including the swimming pool, garden, and barbecue facilities, during their stay.
  • The use of these facilities is at your own risk, and Travetel Or Tambo Airport is not liable for any injuries or accidents.

8. Wi-Fi and Internet Usage

  • Free Wi-Fi is provided for guest use.
  • Guests must refrain from illegal or inappropriate activities while using the internet services.

9. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy.

10. Pets

  • Pets are not allowed on the property.

11. Limitation of Liability

  • Travetel Or Tambo Airport is not liable for any loss, theft, or damage to personal belongings during your stay.
  • We are also not responsible for delays, cancellations, or interruptions caused by circumstances beyond our control.

12. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Updated versions will be posted on our website and apply immediately upon publication.

13. Governing Law

These Terms and Conditions are governed by the laws of South Africa. Any disputes arising from their interpretation or application will be resolved under South African jurisdiction.

14. Contact Us

For any questions or concerns, please contact us:

  • Email: info@travetel.co.za
  • Phone: 083 652 4364
  • Address: 4 Dufftown Way, Aston Manor, Kempton Park 1630

By using Travetel Or Tambo Airport’s services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.